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We are here to help!

Call Center Employee

Customer Support

Welcome to Aii Group Volunteer Travel and Student Travel Organization Customer Support!

At Aii Group, we're dedicated to ensuring that your volunteer and student travel experiences are nothing short of extraordinary. Our commitment to your satisfaction extends beyond the planning and booking stages. We understand that you may have questions, or concerns, or require assistance at any point in your journey. Our dedicated Customer Support team is here to help you every step of the way.

Our Customer Support Services

  1. Contact Information: You can reach our customer support team through various channels:

    • Phone: Call our dedicated customer support line at +91 8209934881

    • Email: Send us an email at 

    • Live Chat: Engage in real-time chat with one of our representatives through our website.

    • Social Media: You can also contact us through our official social media profiles on Facebook, Twitter, and Instagram.

  2. Frequently Asked Questions (FAQs): Check out our comprehensive FAQ section to find answers to common queries about our volunteer and student travel programs. We've covered topics like program details, pricing, application process, safety, and more.

  3. Booking Assistance: If you need help with booking a program or have questions about availability, our customer support team will guide you through the process, ensuring you select the best option for your needs.

  4. Payment and Billing Support: For assistance with payment methods, invoices, or any billing-related inquiries, our team is ready to assist you.

  5. Program Information: Whether you want to learn more about a specific program, its itinerary, or the destinations you'll be visiting, our customer support team can provide detailed information and insights.

  6. Travel Documentation and Visa Assistance: If you require help with visas, passports, or other travel documentation, our experts can offer guidance and direct you to the right resources.

  7. Emergency Support: In the unlikely event of an emergency during your travel, our team is on standby to assist you with swift resolutions and necessary guidance.

  8. Feedback and Suggestions: We value your feedback. Feel free to share your thoughts and suggestions to help us improve our services further.


Why Choose Aii Group for Customer Support?

  1. Dedicated Team: Our customer support team is well-trained and knowledgeable, dedicated to providing you with top-notch service.

  2. Prompt Responses: We understand that your time is valuable. Expect quick responses and efficient solutions to your queries.

  3. 24/7 Availability: Our customer support is available round the clock, so you can reach out to us whenever it's convenient for you.

  4. Experience and Expertise: With years of experience in the travel industry, we have the expertise to address a wide range of travel-related concerns.

  5. Tailored Assistance: Every traveler is unique, and we strive to provide personalized assistance to meet your specific needs.


We look forward to assisting you with your volunteer and student travel adventures. Your satisfaction is our priority, and we're here to make your journey with Aii Group a memorable and hassle-free experience. If you have any questions or need assistance, don't hesitate to contact us.

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